Q: How old do you have to be to attend a concert?
A: Most shows are 16+ with valid ID and teens under 16 with parent. See ticket purchase page to determine age restrictions. We do not allow anyone under age 13 attend any show.
Q: What are your hours?
A: We are only open for events and each show has a specific time for doors/show. See ticket purchase page to determine show times.
Q: My dog ate my ticket, can I still get in?
A: If you purchased a ticket online using a credit card, bring your ID & Credit Card to the box office window and we will re-print it for you. If you did not purchase online, we cannot help you recover this.
Q: I bought a ticket from Stubhub or Vivid Seats or some other 3rd party and my ticket doesn’t work, what can I do?
A: Only purchase tickets from the venue or artist website, Ticketweb, or Ticketmaster. If you purchase from a 3rd party and the barcode does not scan, you must purchase a ticket from our box office to get in (if the show is sold-out, there is nothing we can do). You will have to contact the place you purchased the ticket from to request a refund.
Q: When are refunds allowed?
A: Refunds are only offered if the headliner cancels or the date/venue changes. In the event a headliner should need to cancel, your online purchase will be refunded automatically. Tickets purchased at the bowling center will need to be returned for refunds.
Q: Are backpacks or large bags allowed?
A: No
Q: I have been at the beach all day and do not have shoes, are they required to enter?
A: Yes.
Q: All seating is sold out or not offered for the event I want to attend, but I can’t stand for a long period of time. Can you provide a seat for me?
A: Once all seats are sold-out or if an event does not offer seating, then we will not have any seating available. Wheelchairs are allowed and we are handicap accessible, but you must bring your own wheelchair.
Q: If I am in a wheelchair, can I enter early to get situated before the rest of the crowd comes in?
A: If you are in a wheelchair, please come to the front of the line and we will let you in first right when doors open.
Q: What time does “name of band” start playing?
A: During the course of a concert times can change, so we do not disclose set times. If you want to make sure you do not miss “name of band” then arrive when doors open.
Q: Can I go to my car to get my lipstick?
A: No. All of our shows are advertised as NO REENTRY.
Q: Is smoking allowed inside the venue?
A: No. We do have a smoking section located in our outdoor patio. Look for the door with the rope lights around it marked “Smoking Section”.
Q: Is Crowd Surfing or Stage Diving allowed in the venue?
A: No Crowd Surfing or Stage Diving is allowed. You could be ejected from the show if you try this.
Q: Is Moshing allowed in the venue?
A: As long as it is contained and non-violent. If security sees you doing something stupid or being a danger to others they can eject you from the show.
Q: Do you offer a year pass to get in any show during the season?
A: No. We only offer show tickets per event.
Q: I am 25 but I lost my ID, can I still get in to the show?
A: Yes, but you will be banded as under 21 and you will not be allowed to purchase adult beverages.
Q: I won tickets from the radio station but I can’t go, can you change the name on the guestlist to my cousin Johnny?
A: No, comp tickets are non-transferrable.
Q: I won tickets and I want to see if my name is really on the guestlist, can you check?
A: Call the radio station you won them from and ask them to check for you. We do not get the guestlist until the day of show, usually a couple hours before doors open.
Q: Can I change the name on the Will-Call tickets I purchased online?
A: Yes. Logon to your ticketweb account, you should be able to do it online. If you can’t figure out how to do this, just call ticketweb and they will do it for you.
Q: Can I bring a camera or video recorder to the show?
A: Only cell phones are allowed. No other devices are allowed.
Q: Does general admission offer first come first serve seating?
A: No. General admission is standing room only.
Q: Can I order food at the show?
A: Yes, look for the snack stand located by the merch stand next to the ATM. They offer pizza slices, hot dogs, corn dogs, funnel cakes, popcorn – and if you are really nice you might be able to talk them into other items which are normally only offered in the on-site café.
Q: Do you take credit cards at the door and bar?
A: Yes. The snack stand is cash only, however an ATM is located next to them.
Q: What time does the box office open so I can pick-up or purchase tickets for the show tonight?
A: Our box office normally opens 2 hours before doors open. If the band is offering a special VIP Meet & Greet experience that requires us to open the box office early, we will open it earlier.
Q: Can I buy advance tickets from Club L.A. for the show next week instead of ordering them online?
A: Yes, tickets are available in the sports bar at the bowling alley and they are open 11am until midnight.
Q: Are outside beverages or food allowed inside the venue?
A: No.
Q: What is the legal drinking age for Destin, Florida?
A: You must be age 21 plus to drink adult beverages.
Q: Can I rent Club L.A. for a private event?
A: Yes. Call us to inquire (850)654-5251.
Q: Can my band play at Club L.A.?
A: Your band can submit information and music links to booking@rockdestin.com however it is rare that we have opportunities to add bands to certain shows.
Q: My question is not listed here, how do I get in touch?
A: you can email us at info@rockdestin.com